Marc Benioff Says the Software Bears Are All Wrong About Salesforce

Salesforce just disclosed 2.4 billion Agentic Work Units growing 57% quarter over quarter, with no dollar anchor attached and revenue still crawling at 10%. CEOs don't write op-eds when they're winning; 15.3% Agentforce penetration after 18 months reads as a chasm signal, not acceleration, and Kimbarovsky sold shares from the exact article Benioff sanctioned. The scaffolding moat is real for regulated enterprise, but the AWU-without-price pattern is stage one of a per-seat-to-per-action transition Salesforce hasn't finished pricing yet.