Financial Times 2026-04-20-1
Who is liable when artificial intelligence makes mistakes?
Insurers whose entire business is pricing unpredictable outcomes are declining to price AI, which is the strongest external validation yet that reliability, not capability, is the binding constraint on enterprise agent deployment. AIG is filing exclusions; Aon's risk chief is calling autonomous agents uninsurable. Same playbook as cyber insurance two decades ago: the carrier that builds AI loss data first captures the $10B-plus standalone category that emerges on the other side.